Refund Policy

Due to the nature of our handmade and custom keychains, we unfortunately cannot accept returns or exchanges on these items. Each keychain is carefully crafted to order, and custom designs are tailored to your specific requests, making them unique and non-returnable.

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We encourage you to review your order carefully before purchasing to ensure it meets your expectations.

 

If you received a defected or broken item, please contact peachgum.charm@gmail.com with your name, order number, and a clear photo of the defected item within 7 days of receiving your order, and we will assist you with resolving any concerns.